Last updated: 2026-07-29
This Privacy Policy governs the Products and Services made available online by HARMOPLAY PTE. LTD. (collectively "HARMOPLAY", "We" or "Us") for use on mobile devices, tablets, personal computers and other devices. By accessing or using any of the Products or Services, you are consenting to this Privacy Policy. This Privacy Policy describes what information we collect from users; how such information is used and stored; when such information may be disclosed to third parties; how users, parents, and guardians can control the use and disclosure of collected information; and how information is protected. PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE YOU USE OUR SERVICES OR PRODUCTS.
For matters not covered herein, you may refer to our TERMS OF USE. When users under the age of 18 use our products and services and enter personal information, their parent, guardian, or legal guardian must review and agree to this Privacy Policy.
Please kindly be noted that this Privacy Policy does not apply to such online activities outside our websites and games, and meanwhile we cannot control the activities on other websites or games. Also, we highly recommend that you read the privacy policy of any third party website you may be directed to before providing any personally identifiable information.
Your use of our online products or services indicates that you assent to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our websites or other products or services. This Privacy Policy may change from time to time, so please check periodically to ensure that you are aware of any changes. If we make a material change to this Privacy Policy, we will notify you by posting the change on our websites or in-game Privacy Policy and, if necessary, give you additional notice in our games regarding such change prior to the change becoming effective. Your continued use of our websites, products or services will signify your acceptance of these changes.
Please kindly be noted that you are free to decide whether to provide your personal information to us or not, but disagreement on your side, to some degree, may adversely affect your user experience of our service.
This Privacy Policy shall apply when you access and use our Products and Services, including any websites, games, applications, and domains owned or controlled by us.
While using and accessing the Products and Services, you may be required to provide some of your personal information to us. The personal information will be used for the purpose as described in this Privacy Policy.
If you are required to register an Account for the use and access of our Products and Services, you may be required to provide information like:
Sometimes you may want to create some personal features in the Products or Services. In this situation, you may need to provide information like:
Some of the information will be publicly accessible by default on the Products and Services if you choose to create the personal features, including without limitation:
You can go to the privacy setting page of each Products and Services for more information on the privacy settings.
We may collect, process and store users' personal information globally, but mainly from countries and regions where our important business target places fall in.
When you use our service, depending on the specific service scenario, such as registering a user account for our platforms and games or subscribing to our new games, we may require your email address, telephone or mobile phone number, your address, and other information. For all users we may collect your personal information while you are using our service, but please be assured that we will not use your personal information that we received from you without your prior consent or beyond the scope that you consent to, or utilize your personal information in combination with other information.
According to information categories, we may collect the following information from you:
We may use cookies for the purpose including (1) keeping you in the log-in session or ensuring your transactions proceed successfully; (2) analyzing how customers use the Products and Services and the performance of the Products and Services on an anonymous basis; and (3) promoting our Services and Products.
As mentioned above, we may need cookies to provide our service to you. Though closing cookies cannot prevent you from utilizing our service, please kindly be noted that you may find that you cannot use certain functions, such as automatic login and language settings.
You may be provided the opportunity to purchase Virtual Currency or Virtual Items in our Products and Services. To complete purchase transactions, our third-party payment processors may collect payment information from you, including your postal address, e-mail address and financial information such as card number and passwords. We will not store your financial information. If you conduct the transaction on a third-party platform, you need to read the privacy policy of such third party carefully because your payment through such third party may be governed by such policies.
By using our Products and Services, you may communicate with other players, including:
The communication and information you generated by using the above functions will be stored and maintained by us for the safety and well-being of you and the rights and interests of us.
If you communicate with our customer services team, we may also record information including your ID, your in-game activities, your communication with us and anything else that you share with us.
If you submit your mobile telephone number or other identifier associated with your communication devices for us to provide you services like text messages, the information you provided will be recorded.
We may obtain your personal information from our business partners, partner platforms that jointly support the game's network services, advertising platforms, technical support and other business partners, but only after obtaining your prior confirmation and consent. Data collected by third parties includes:
When you use our services via third-party accounts, we may collect the third-party account name of such account. As for your friends list and email address linked with such third-party account, that information will be subject to your privacy settings on such third-party platform. You can go to the social network or the third-party platforms for more information on the privacy settings. You can choose not to provide some of the above-mentioned personal information when using our services. However, if you do not provide the necessary personal information, you agree and acknowledge that we will be unable to provide some services. This will not affect the provision of other services.
Please kindly be noted that, in provision of service, we will need some of your personal information to proceed our service, and absence or delay in providing such information may prevent you from using part or all of our service, or adversely affect the user experience of our service. You may choose not to provide some of the above-mentioned personal information when using our services. However, if you do not provide the necessary personal information, you agree and acknowledge that we will be unable to provide some services. This will not affect the provision of other services.
For the operation of our Products and Services, we may need to engage third parties to provide hosting, payment, analysis, email or other services, to help us improve and provide our Products and Services. Therefore we may disclose your information with such contractors. We will contractually bind the contractors to comply with applicable privacy laws and regulations and to use the information solely on our behalf.
We may collect and disclose to third parties aggregated, anonymized information that does not identify any single user for analysis, marketing, advertising or other commercial purposes.
We may also disclose your information to a third party under the following circumstances:
Third-party advertising companies and third-party analytical technologies integrated into our Services, including SDK and API integrations, may combine the information they collect in connection with your use of our Services with information they have independently collected over time and across different platforms. Many of these companies collect and use information pursuant to their own privacy policies. They collect the information directly from you, and we do not share any information we collect from you with the third-party advertising companies or third-party analytics technologies.
A list of third parties in our Services can be found below. Our Websites, Products and Services may contain advertising or links to third-party services. If you click on those links, including an advertisement, you will leave our Service and go to the third-party service or site that you selected. If you visit a third-party website or use a third-party service, you should consult that service's or site's privacy policy as your use of third-party sites or services is governed by their privacy policies.
Information Collected and Purpose: In-game purchases and payments (Google only), Google authentication login, linking Google accounts to game accounts.
Privacy Link: https://policies.google.com/privacy
Information Collected and Purpose: Support attributing all app installs to specific marketing activities and media resources, ad monitoring, effectiveness monitoring, and data analysis.
Privacy Link: https://firebase.google.com/support/privacy?hl=ja
Information Collected and Purpose: Supporting all app installs, support for attributing installs to specific marketing activities and media resources, ad monitoring and effectiveness monitoring, and data analysis.
Privacy Link: https://www.appsflyer.com/legal/services-privacy-policy/
Information Collected and Purpose: Facebook authentication login, linking game account to Facebook account, opening Facebook homepage in-game, sharing in-game content on Facebook, ad attribution and data analysis.
Privacy Link: https://www.facebook.com/policy.php
Information Collected and Purpose: In-game purchases and payments (iOS only), iOS authentication login, linking iOS account to game account.
Privacy Link: https://www.apple.com/legal/privacy/
Information Collected and Purpose: Improving service security and user experience.
Privacy Link: https://unity.com/legal/privacy-policy
Information Collected and Purpose: Naver authentication login, linking game account to Naver account, opening Naver homepage in-game, sharing in-game content with Naver.
Privacy Link: https://policy.naver.com/policy/privacy.html
Information Collected and Purpose: Twitter authentication login, linking game account with Twitter account, opening the Twitter homepage in-game, sharing in-game content on Twitter.
Privacy Link: https://twitter.com/en/privacy
Information Collected and Purpose: LINE authentication login, linking game account with LINE account, opening the LINE homepage in-game, sharing in-game content on LINE.
Privacy Link: https://terms2.line.me/ec_global_pp?lang=en
In fact, we will only collect your personal information for provision of our service and to improve our service quality for better user experience.
If you have left your mobile numbers or identifiers of your communication device, we may send some promotional information to the mobile phone or other communication device with your prior consent. We will comply with applicable laws. For example, in some jurisdictions you have the right to unsubscribe from such promotional emails or information at any time.
We will only use your personal information within the purpose of improving our service quality, and we mainly conduct internal and analytical analysis with your personal information, excluding your personal sensitive information, including statistical analysis and thematic activities analysis.
We will store the information we collect from you and from third-party platforms. However, we will not store your financial information you use to make payment, as such information is directly provided to the payment service providers.
YOUR INFORMATION WILL BE STORED ON THE AMAZON WEB SERVICE (AWS), WHOSE DATA CENTERS ARE LOCATED IN THE USA. If you are a user from outside Singapore or the US, the personal information you provide may be transferred to, stored, and processed within Singapore or the US or other countries where we maintain facilities or business operations. You acknowledge and agree that your data will be processed on our servers which may not be located in your country or region of residence and can be accessed by our support, engineering and our affiliates around the world. No matter where our servers are located, we will make great efforts to take the appropriate safeguards to guarantee your rights in conformity with this Privacy Policy and any applicable laws and regulations.
We will keep your information as long as reasonable and necessary for providing service to you. Generally, it is for the lifetime of your use of our service. But in some jurisdictions, we are legally required to keep some information longer. In addition to that, we need to keep the records of your payments, without your financial information, use of virtual currency and items, and consumer service for the period of statute of limitations in your jurisdiction. If you require deletion or believe we have exceeded the necessary storage period, we will delete your personal information or anonymize it according to your request after verifying your identity, unless otherwise stipulated by laws and regulations. If you are the legal representative of a child who is our user, you can ask us to delete the child's information. We will respond to your request by email within one month after verifying your identity, but we could not delete the information we are required to retain by applicable law or reasonably necessary for our legitimate interest.
Please kindly note that we may offer BBS, chat rooms and in-game chat systems in our service, and those are public places where all your disclosed content will be accessible by all users, which may entail risks to some extent. To avoid risky activities, we remind you that you might want to think twice when you decide to disclose personal information, especially sensitive personal information, in a public place. It is optional to disclose your personal information to the public, and you can delete your disclosed content by request through email.
To better protect your personal information and data, we have adopted a series of measures internally and externally, such as the following:
Please note that there is no such thing as absolute security on any information network. When using our products and services, you must protect your personal information carefully. Do not provide such information to others without prior consent or unless absolutely necessary. If you discover any information leakage, please contact us immediately so that we can take appropriate measures.
To manage and update information we collect from a social network operator or any third party, please refer to the setting page of such social network operator or third party.
To manage and update information you send directly to us, visit the setting pages in our Products, Services or Website.
If you want to access, manage or update the information we have about you, have additional questions, stop us from actively using your information, delete your information, require a copy of the information we have about you so that you could transfer it to another service provider, or stop receiving promotional emails, SMS or pushed information, please send an email to us. We will respond to your request within one month.
Please note your request may take up to 3 work days to be processed in our system, during which time you may continue to receive emails.
We do not offer products for purchase by children, and we do not knowingly collect personal information from children. If you are a child as defined by applicable law in your jurisdiction, you may use and access our Products and Services only with the permission of a parent or guardian.
Children must not use the Service for any purpose unless their parent or guardian has provided lawful consent, to the extent this option is available in your jurisdiction. For the purpose of this section, "child" or "children" means a minor who is under the age of digital consent required by local applicable law.
Our Services are intended for a general audience. For certain Services that may appeal to younger players, we take measures to verify player ages, require verifiable parental consent for processing of children's personal information, and implement high privacy-by-default settings to protect children's privacy. These measures also include:
We respect the privacy of parents and children and are committed to complying with the law. If a parent believes that his or her child has submitted personal information to us, he or she can contact us via email. We will promptly delete the information upon learning that it relates to a child. We recognize the importance of safeguarding the privacy of children and encourage parents to check and monitor their children's use of online activities regularly.
We may from time to time make changes to our Privacy Policy. We will tell you and other players by placing an in-game notice or by sending you a notice to the e-mail address we have on file prior to the change becoming effective. We may also supplement this process by placing notices on game blogs, social network pages, forums, and other websites. You should periodically check this Privacy Policy for updates. Your continued use of our websites, products or services will signify your acceptance of these changes.
If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to service@harmoplay.com.
Mailing Address: 10 COLLYER QUAY, #22-2215, OCEAN FINANCIAL CENTRE, SINGAPORE 049315
In addition to our privacy policy, we provide the following notice in accordance with the California Consumer Privacy Act of 2018, as amended, effective January 1, 2023. Additionally, Virginia, effective January 1, 2023, Colorado, effective July 1, 2023, Connecticut, effective July 1, 2023, and Utah, effective December 31, 2023, have passed laws extending similar privacy rights to their consumers. We use this notice to make disclosures required by these state laws.
Please note that the rules implementing some of these laws have not yet been finalized. We are continuously working to better comply with these laws, and we will update our processes, disclosures, and this notice as these implementing rules are finalized.
Identifiers, such as your name as it appears on your social media profile, Open ID or user ID, IP address, device ID, device token, phone number, email address, and nickname.
This information is collected directly from you and your device and from social media platforms if you choose to sign up using a social media account.
Personal information categories listed in the California Customer Records statute, including information covered by other categories such as your address and phone number.
This information is collected directly from you.
Characteristics of protected classifications under California or federal law such as nationality and age.
This information is collected directly from you in the context of being our consumer or, if you choose to set up your profile using a social media account, your information may be provided by your social media account provider.
Internet or other electronic network activity information, such as your information regarding your use of the Service, including level, score, date and time stamps of actions, log-in data and other device information as described in the main Privacy Policy.
This information is collected directly from you and your device.
Commercial information about any transactions within the Service, such as what products were purchased and how much they cost.
This information is collected directly from you and your device and the Google Play store, Apple iOS store, Xiaomi GetApps store, Samsung or Huawei AppGallery store.
Approximate location such as your country or region when you set up your profile and choose to provide this information for the Service.
This information is collected directly from you.
Audio and visual information such as your social media profile picture, photos and images shared in the Service, audio messages and audio recordings.
This information is collected directly from you and from social media platforms if you choose to sign up using a social media account.
Professional or employment-related information such as your profession if you choose to provide it in a survey.
This information is collected directly from you.
Account log-in information, including the username and password used to access your Service account, and contents of your chat messages sent on Service.
This information is collected from your device, is only stored on your device, and is not retained by our servers.
We collect the content of the emails you send to us for the purpose of providing service to you, including dealing with issues or questions you raise in such email. We determine the retention period for each of the categories of personal information listed above based on the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, any legal or regulatory requirements applicable to such information, internal operational needs, and any need for the information based on any actual or anticipated investigation or litigation.
You have the right to know whether your personal information is being sold. Your personal information is sold when it is shared with a third party in exchange for valuable consideration for a purpose that is not a "business purpose" as set forth in the CCPA. We do not sell your personal information.
You have the right to know whether your personal information is being shared. Sharing means renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating, orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for cross-context behavioral advertising. We may provide third parties your device identifier, but only if you affirmatively allow us to collect it, and your IP address.
You have the right to:
If you want to exercise the above rights, you can contact us via email. Before providing the required services, we may ask to verify your identity or the identity of your authorized agent.
You have the right to opt out so that a business can no longer sell your personal information, or transfer or make available a consumer's personal information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration. We do not sell your personal information, so we do not offer an opt out for "Sale". We may provide third parties your device identifier, but only if you affirmatively allow us to collect it, and your IP address.
In the past 12 months, we have not sold or shared personal information of California residents within the meaning of "sold" and "share" in the CCPA. We have no knowledge of any sale or sharing of personal information of users under 16 years of age.
You have the right to know the financial incentives, if any, for sharing your personal information we collect. We do not provide any financial incentives to you for sharing your personal information.
You have the right to limit use and disclosure of sensitive personal information. The only sensitive personal information we may collect from you is your account log-in in combination with password or access code with which you could log into our service. We do not collect any other sensitive personal information. Regarding the account log-in in combination with password or access code, we will automatically limit its use to what is necessary to perform the services, and we will not disclose such information to third parties, so that we are not required to provide a method for submitting a request to limit use or disclosure of such information.
In addition, we do not use or disclose sensitive personal information for purposes other than to perform the services reasonably expected by an average consumer who requests those services or as otherwise permitted by US State Laws.
You have the right to avoid any discrimination because of your exercise of your rights. We will not deny your access to our service, or provide different prices or qualities of services because you exercise your rights.
Users in the EEA and UK have the right to:
Where this will involve transferring your Personal Information outside the UK, EEA and/or Switzerland, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Adequacy Decisions: Some non-EEA countries are recognized by the UK, the EEA and/or Switzerland as providing an adequate level of data protection according to UK, EEA or Swiss standards. We rely on the adequacy decisions for transfers to countries.
Standard Contractual Clauses: For transfers of Personal Information from the UK, EEA and/or Switzerland to countries which are not considered adequate, including transfers to our corporate entities listed here, we have put in place standard contractual clauses issued under the UK GDPR and/or by the European Commission, with the required amendments for transfers from Switzerland, to protect your Personal Information.
Our Services are not marketed to, or intended for, children. Children for the purposes of our Services are users under the age of 13 years old or, if older, between 13 and 18 years old but under the age at which they can give valid digital consent to processing of their personal information under applicable data privacy laws. We strive to follow the different minimum age guidelines set by the laws of individual regions when determining the age that children can access certain features of our Services. Children are not permitted to use these Services, and we do not knowingly collect any personal information from children. If we learn that we have inadvertently gathered personal information about a child that is not subject to an exemption under applicable privacy law, we will take measures to promptly remove that information from our records.
As a Hong Kong data subject you have legal rights in relation to the personal information we hold about you, to the extent permitted under applicable laws and regulations. You are entitled to make a subject access request to receive a copy of the data we process about you, a data correction request, as well as a right to object to the use of your personal data for direct marketing purposes. A fee may be chargeable by us for complying with a data access request.
You have the right not to provide your personal information. However, as a result, we may not be able to provide the Service to you. As a Macau data subject you have legal rights in relation to your personal information, to the extent permitted under applicable laws and regulations. You are entitled to make a subject access request to request a copy of the data we process about you, to make a data correction request, and have the right to oppose the use of your personal information for marketing or any other form of commercial prospecting, or on any grounds of personal nature. A fee may be chargeable by us for complying with a data access request.
We do not knowingly collect or solicit personal information from anyone under the age of 7 or knowingly allow such persons to register on the Service platform. If you are under 7 years of age, please do not attempt to use or register for our Service or send any personal information about yourself to us. No one under the age of 7 may provide any personal information to us while using the Service. In the case of users located in Taiwan, persons under the age of 20 are required to obtain parental or guardian consent prior to using the Service.
By continuing, you consent to the cross-border transfer of your information to any country where we have databases or affiliates and, in particular, the approximate locations specified above.
You have the right to access your personal information, how we use it, and who we disclose it to. You have the right to correct any of your personal information that is inaccurate.
In the event you are agreeing to this Privacy Policy in order for a minor to access and use the Service, you hereby consent to the provision of personal information of the minor to be processed in accordance with this Privacy Policy and you personally accept and agree to be bound by the terms in this Privacy Policy. Further, you hereby agree to take responsibility for the actions of such minor, and that minor's compliance with this Privacy Policy.
Right of access: You have the right to request access to and obtain a copy of your personal information that we have collected and is being processed by or on behalf of us. We reserve the right to impose a fee for providing access to your personal information in the amounts as permitted under law. When handling a data access request, we are permitted to request certain information to verify the identity of the requester to ensure that he or she is the person legally entitled to make the data access request.
Right of correction: You may request correction of your personal information. When handling a data correction request, we are permitted to request certain information to verify the identity of the requester to ensure that he or she is the person legally entitled to make the data correction request.
Right to limit processing of your personal information: You may request to limit the processing of your personal information by using the contact details provided above. However, this may affect our provision of the Service to you.
To protect your personal information and handle complaints relating to your personal information, we have appointed the following department responsible for managing and protecting your personal information.
By clicking "accept", you acknowledge that you have read, understood, and agree to the Privacy Policy. If you do not agree with the Privacy Policy, you must not use the Service.
If you are under the age of 20, you undertake that you have obtained your parent or legal guardian's consent to register an account on and use the Service.
To the extent provided for by the Thai Personal Data Protection Act (PDPA), you may:
By accepting and consenting to this Privacy Policy, you agree that we may collect, use and share your personal information in accordance with this Privacy Policy, as revised from time to time. If you do not agree to this Privacy Policy, you must not access or use our services and we have the right not to provide you with access to our services.
If you are under the age of 18, you undertake that you have the consent of your parent or legal guardian to register an account on and use the Service.
In the event we fail to maintain the confidentiality of your personal information in the Service, we will notify you through the contact information provided by you or via the Service, to the extent required by local laws and regulations.
You are responsible for making sure that any personal details which you provide to us are accurate and current. In order to confirm the accuracy of the information, we may also verify the information provided to us at any time. You hereby represent that you have secured all necessary consent before providing us with any other person's personal information, for example for referral promotions, in which case we will always assume that you have already obtained prior consent, and as such, you will be responsible for any claims whatsoever from any party arising as a result of the absence of such consent.
You are entitled to the following rights:
By consenting to this Privacy Policy, you consent to us:
This Brazil Privacy Notice ("Notice") applies to personal data processing activities under Brazilian law and supplements our Privacy Policy.
Under the Brazilian General Data Protection Law (the "LGPD"), you have the following rights:
Our Privacy Policy provides information about how we share data with third parties. The reason why we transfer your information to the United States of America and Singapore is that they are where the AWS data centers on which we store the information of Brazilian users are located. For more information about how AWS complies with the LGPD, you can visit https://aws.amazon.com/pt/compliance/brazil-data-privacy/.